1. What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods.
2. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
3. What is your return policy?
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please check our Shipping page for more information.
5. Are your products authentic?
Yes, all of our products are 100% authentic. We source our merchandise directly from reputable suppliers and manufacturers.
6. How can I contact customer support?
If you have any questions or concerns, our customer support team is here to help. You can reach us via email at [email address] or through our Contact Us page.
7. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for a small additional fee. You can select this option during checkout.
8. Can I cancel or modify my order after it has been placed?
Once an order has been placed, it cannot be modified or canceled. However, you may be able to return or exchange the item(s) once you receive them.
9. How can I stay updated on your latest promotions and discounts?
To stay updated on our latest promotions and discounts, you can subscribe to our newsletter or follow us on social media platforms like Facebook, Instagram, and Twitter.
10. Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for select products. Please contact our sales team for more information and pricing.